Leaders in Revenue Operations
Our team has 20 years of hands on experience improving Revenue Operations. Our collective perspective is unmatched in the industry and our top-tier training and development program breeds true revenue ops leaders.
Hgency is a dynamic team of revenue operations professionals that take our work very seriously (but don't take ourselves too seriously.) Our team consists of sales leaders, marketing experts, designers, developers, and analysts that know how to generate demand, acquire customers, and have fun doing it.
Meet our Leaders
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Erin Hackney
Managing Partner
Erin Hackney is a results-driven professional with deep expertise in customer experience and client relationship management. With a strong background in leading teams and optimizing client services, Erin excels at enhancing customer satisfaction and driving business growth. His strategic approach to problem-solving and commitment to delivering exceptional service makes him an invaluable asset to any organization focused on growth.
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Mason Helsel
Managing Partner
Mason Helsel is a seasoned professional with a strong background in operations management and strategic leadership across various industries. With extensive experience in streamlining processes, enhancing operational efficiency, and driving business growth, Mason excels in building and leading high-performing teams.
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Chelsea Place
Marketing Operations
Passionate about fostering collaborative environments where teams thrive under pressure. Renowned for her ability to build strong, connected teams that drive innovation and growth. Experience in hospitality, pharma, retail and cannabis industries. Brings operational experience to both brand, retail and digital marketing.
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CJ Castille
Head of People Placement
CJ Castille is an Elite Certified Recruiting Expert (ECRE.) A cannabis industry recruiter and sourcer with extensive experience serving publicly traded companies, private enterprises and non-profit organizations. Experienced with large corporations, Big Tech and staffing agencies. Proven expertise developing and implementing talent strategies to achieve corporate objectives.
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Cotea Jones
Compliance, Construction and Project Management
I am Cotea Jones, I have worked as a Compliance Manager, Project Manager and General Manager at Viola Brands. I have worked in the Cannabis Industry for seven years and have inquired a variety of knowledge and special skills that will allow me to thrive and continuously advance my experiences, that is needed to be successful in an industry that produces generation wealth.
Working with Viola Team, I am proud to have opened a 46,000 square foot cultivation warehouse in Detroit Michigan that employed over 50 residents of Michigan. I was instrumental in ensuring the success in procuring our cultivation license. I helped with leading the way navigating through all the construction and licensing challenges that the city of Detroit presented as we became the 4th company in Detroit Michigan to achieve the victory win of being licenses.
As I move forward with the next phase of my in my career journey. I am proud to say that I am embarking into a new territory which is the Washington DC Market. I will leave no stones unturned when it comes to luxury service. All customers will feel special when entering the door. You will leave knowing that there is a brand that will make you feel special and never judge. My business is to service my customers and always give them the Greenhouse Solution experience.